Conflict Resolution and Student Conduct Services

Job description

Position Description

 Associate Director of Conflict Resolution and Student Conduct Services
(Residence Life)

CSU Conflict Resolution and Student Conduct Services reflects the vision of providing a comprehensive array of approaches to act on the institutional values of interpersonal civility and honoring of community standards. Civility and Campus Community joined the list as Colorado State University's seventh "Key Strategy and Institutional Priority"-- the values guiding the vision and future direction for the University. The ideal is to empower the campus community to concretely act on the value of civility and to offer a myriad of approaches that will maximize individual student success while upholding community standards and respect for human dignity. Colorado State University has a strong commitment to creating a campus community that is safe and welcoming for all students. One extremely important aspect of that commitment is to understand, prevent and respond to the negative experiences students may encounter. These include issues of bias (related to race, religion, sexual orientation, gender, ability etc.) or disruptive behavior that impacts the ability to study, sleep or feel comfortable and safe on campus.

One Associate Director and three Assistant Directors of Conflict Resolution & Student Conduct Services report to the Director of Conflict Resolution & Student Conduct Services and share responsibility for implementation of services.

This Associate Director of Conflict Resolution and Student Conduct Services will have primary responsibility for adjudicating cases and determining appropriate sanctions for primarily residential students charged with alleged violations of university policies. The Associate Director plays a critical role in advocating for student interests, encouraging student development, addressing community issues, intervening in negative behaviors, and collaborating on campus community civility and citizenship initiatives.

Specific responsibilities include:

  • Implement Colorado State University's Student Conduct Code.
  • Investigate and adjudicate alleged student misconduct. Serve as a University Hearing Officer for infractions, which occur both on and off campus primarily for students who reside in university owned residence halls.
  • Provide consultation on issues of academic misconduct, student conduct, and civility issues for faculty and staff.
  • Assist with the adjudication of alleged academic misconduct cases referred from faculty.
  • Counsel and advise students on an individual or group basis regarding behavioral, academic, substance abuse and emotional issues. Apply effective sanctions that emphasize education, citizenship development and responsible behavior. Initiate referrals when appropriate to the proper helping/resource agencies on campus.
  • Assist students and families with concerns; problems, or challenges.
  • Assist with the crisis intervention protocol for students in the residence halls by collaborating with on and off campus partners (Poudre Valley Hospital, Mountain Crest, City of Fort Collins, and 8th Judicial District Court).
  • Supervise, train, and evaluate Residence Life Residence Directors, and Assistant Residence Directors while serving in their role as University Hearing Officers.
  • Assist with the coordination and facilitation of training and professional development for University Hearing officers and Assistant Residence Directors serving in the role of residential Hearing Officers.
  • Provide leadership and support for residence life staff in the development of student conduct philosophy consistent with university mission and values. Assist staff in applying philosophy to practice in their respective halls.
  • Assist with the daily operations of the Office of Conflict Resolution & Student Conduct Services.
  • Provide leadership for Conflict Resolution & Student Conduct Services as a backup to the Director in his/her absence or when multiple situations require attention.
  • Supervise Administrative Assistant(s) for Residence Life.
  • Facilitate weekly staff meetings with Assistant Directors, Residence Directors, Assistant Residence Directors, and Administrative Assistants.
  • Coordinate and implement student conduct protocol for students attending PREVIEW- summer orientation programs.
  • Provide leadership for the development and maintenance of the student conduct portion of the residence life staff manual.
  • Assume ongoing responsibility for coordination and communication between Conflict Resolution and Student Conduct Services and Residence Life.
  • Build a strong and positive liaison relationship with the CSU Police Department, Housing and Dining Services, DAY Programs, Athletic Department, Student Diversity and Program Services, and Women Gender & Advocacy Services.
  • Maintain Official University student discipline records following institutional guidelines.
  • Exhibit a working knowledge and understanding of the concepts of student development, substance abuse and addictions, student rights and responsibilities, due process, legal issues related to campus judicial programs, victim's rights and needs, and University policy and procedure.
  • Assist the Director of Conflict Resolution & Student Conduct Services in the implementation of campus civility and citizenship initiatives.
  • Serve as a backup representative for the Director on the Student Consultation Team (Behavioral Intervention Team).
  • Assist with the development and facilitation of programs on behavior and responsible campus citizenship and civility to students in the residential communities.
  • Assist with the implementation of an on-going assessment model to produce information on student conduct and behavioral trends for purposes of planning and proactive/preventative programs and education.
  • Serve as a member of Back on TRAC (Treatment, Responsibility, and Accountability on Campus), the diversion program staffing team with responsibilities of evaluating and presenting potential candidates.
  • Represent Conflict Resolution and Student Conduct Services, both to internal and external communities, at the request of the Director of Conflict Resolution & Student Conduct Services.
  • Assist with community outreach by providing presentations to faculty, parents, students, and community members on the services and programs affiliated with the office.
  • Serve, as requested, as the representative of Conflict Resolution and Student Conduct Services on University committees.
  • Perform other responsibilities as assigned by the Director of Conflict Resolution & Student Conduct Services.

Minimum Qualifications of the position include:

  • Master’s degree required in student personnel, higher education, counseling, or related field.
  • Experience in student affairs at the college or university level required.
  • A minimum of three years’ experience as a full-time student conduct administrator.
  • Direct professional experience with residential housing conduct cases.
  • Demonstrated commitment to diversity and social justice.

Preferred Qualifications:

  • Highly developed communication skills (written and verbal) and organizational skills using them with demonstrated success.
  • Direct experience adjudicating complex cases (i.e., substance abuse & addiction assessment and referral, sexual misconduct, mental health, academic misconduct).
  • Direct experience collaborating with a variety of university and community constituents.
  • Direct experience supervising full-time, entry-level staff positions, student staff, and graduate students, when appropriate.
  • Demonstrated public speaking experience.
  • Demonstrated ability to relate effectively with students, faculty, staff, and other campus constituents, including a strong understanding of, commitment to, and tangible advocacy of multiculturalism and diversity in its many facets.
  • Understanding of and ability to articulate the needs and concerns of all students. This includes ethnic minorities, students with disabilities, women, men, adult learners, international students, and gay, lesbian, bisexual and transgender students.
  • Knowledge of theories and research in student development, substance abuse and addiction, victim's rights and needs, due process and other legal issues in higher education. Demonstrated ability to apply this knowledge to promote student development, citizenship and civility.
  • Demonstrated personal qualities of sound ethical decision-making, creativity, enthusiasm, willingness to take risks, and integrity.

Salary: Salary is commensurate with experience and qualifications. Range: $52,000-60,000

Benefits: Colorado State University offers a generous benefits package including 24 days of paid vacation leave, tuition credits, excellent health insurance (including vision and dental), and retirement plans. For more information on Administrative Professional benefits, visit

To Apply: 

The anticipated starting date is July 1, 2013.  For full consideration, complete applications must be received by Monday, May 6, 2013 at 8 a.m., Mountain Time; however, applications will be accepted until the position is filled.  A complete application includes a resume and cover letter discussing qualifications and interest in the position, as well as names and titles of three professional references with contact information (phone, email).  References will not be contacted without prior notification of candidates.  To apply online, application materials need to be uploaded in a single, combined document (Word or PDF format only) through the Division of Student Affairs’ application website located at:  Applicants needing accommodations to submit materials may contact Darcy Ramirez at If you have questions about the application process, contact search chair Jennifer Van Norman at

Colorado State University does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Colorado State University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search and motor vehicle history.

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