Student Resources
Academics
Appealing a gradeGrades can be appealed after first discussing the situation with the instructor(s) involved in the decision. If a resolution is not reached, a student shall submit a written request indicating particular conditions to the department chairperson. A full description of what the request must include and a timeline of the process can be found in the General Catalog. If you have further questions and/or would like assistance in filing a grade appeal, contact Shay Bright at 491-7165.
Academic dishonestyAcademic dishonesty undermines the educational experience at CSU, lowers morale by engendering a skeptical attitude about the quality of education, and negatively affects the relationship between students and instructors. Examples of academic dishonesty include: cheating, plagiarism, unauthorized possession or disposition of academic materials, falsification, and facilitation of academic dishonesty for others.
A specific process should be followed if an instructor suspects that a student has engaged in an act of academic dishonesty. This process is included in the General Catalog as well as a thorough description of the types of academic dishonesty.
More information on this topic is available in the Academic Integrity section of this website.
If you have further questions and/or would like assistance regarding academic dishonesty, contact Shay Bright at 491-7165.
Drugs and alcohol assistance
Confidential assistance and assessment is available at the DAY Programs office
Mental health concerns
If you think you may be experiencing depression or could benefit from talking to someone, please make an appointment with the Counseling Center. Your visit will be kept confidential.
Conflicts, confusion, miscommunication, disagreements
If you would like advice and/or assistance, please call 491-7165 to arrange an appointment with Conflict Resolution Services.
Conflict Resolution Services will...
- Listen to you
- Answer your questions
- Analyze your situation
- Explain university policies and procedures
- Provide information and advice
- Develop options for resolving your concern
- Suggest appropriate referrals
- Assist you in pursuing a resolution
- Resolve conflicts at the lowest level possible and foster non-adversarial solutions
- Assist all visitors in receiving fair and equitable treatment within the university system
- Act as an advocate for a fair process, not as an advocate for the visitors or the university
- Listen and consider all sides of an issue in an objective and impartial manner
- Empower visitors to solve conflicts on their own
- Consultation regarding options for resolution of your conflict
- Coaching on how you can solve your conflict
- Information regarding campus resources, policies, and procedures
- Mediation between willing parties
- Facilitate communication
- Group conflict resolution
- Referrals to other university personnel or university and community resources
- Interpersonal difficulties
- Faculty/student issues
- Staff/student issues
- Supervisor/employee conflicts
- Co-worker disputes
- Roommate disputes
- Inter/intra group conflicts
- Academic matters and appeals
- Disciplinary matters and appeals
- University policies and procedures
Conflict Resolution Services, located within the office of Conflict Resolution and Student Conduct Services, is funded by student fees. This requires Conflict Resolution Services to only provide assistance to current students and to faculty and staff that would like assistance with an issue involving a student.Will my visit at Conflict Resolution Services be kept confidential?
In most circumstances your visit will be kept confidential. Exceptions under the law include a court order, imminent danger to yourself and others, child abuse, and sexual harassment. These must be reported to the Office of Equal Opportunity and Diversity and/or another appropriate authority. If your situation does not involve any of these circumstances, then all contacts, records, and communications will be kept confidential at Conflict Resolution Services.
If you would like to talk to someone with full confidentiality privileges, please contact the Counseling Center, Women’s Programs and Studies, Student Legal Services, or personnel at Hartshorn Health Center.As a student, if I have a discipline record, will Conflict Resolution Services look at it?
No. Conflict Resolution Services will only look at discipline records with your consent or when a demonstrated need to know exists according to the Federal Education Rights and Privacy Act (FERPA) guidelines.Can I get legal advice from Conflict Resolution Services?
No. Conflict Resolution Services advises people of their options but does not provide legal advice. Visit Student Legal Services in 182 Lory Student Center.How do I make an appointment?
Call 491-7165 or stop by 200 Lory Student Center.

