Conflict Resolution Services
Conflict Resolution Services will...
- Listen to you
- Answer your questions
- Analyze your situation
- Explain university policies and procedures
- Provide information and advice
- Develop options for resolving your concern
- Suggest appropriate referrals
- Assist you in pursuing a resolution
What is the role of Conflict Resolution Services?
- Resolve conflicts at the lowest level possible and foster non-adversarial solutions
- Assist all visitors in receiving fair and equitable treatment within the university system
- Act as an advocate for a fair process, not as an advocate for the visitors or the university
- Listen and consider all sides of an issue in an objective and impartial manner
- Empower visitors to solve conflicts on their own
What does Conflict Resolution Services provide?
- Consultation regarding options for resolution of your conflict
- Coaching on how you can solve your conflict
- Information regarding campus resources, policies, and procedures
- Mediation between willing parties
- Facilitate communication
- Group conflict resolution
- Referrals to other university personnel or university and community resources
What are some typical issues?
- Interpersonal difficulties
- Faculty/student issues
- Staff/student issues
- Supervisor/employee conflicts
- Co-worker disputes
- Roommate disputes
- Inter/intra group conflicts
- Academic matters and appeals
- Disciplinary matters and appeals
- University policies and procedures
Who can contact Conflict Resolution Services?
Conflict Resolution Services, located within the office of Conflict Resolution and Student Conduct Services, is funded by student fees. This requires Conflict Resolution Services to only provide assistance to current students and to faculty and staff that would like assistance with an issue involving a student.
Will my visit at Conflict Resolution Services be kept confidential?
In most circumstances your visit will be kept confidential. Exceptions under the law include a court order, imminent danger to yourself and others, child abuse, and discrimination. These must be reported to the Office of Equal Opportunity and Diversity and/or another appropriate authority. If your situation does not involve any of these circumstances, then all contacts, records, and communications will be kept confidential at Conflict Resolution Services.
If you would like to talk to someone with full confidentiality privileges, please contact the Counseling Center, Women’s Programs and Studies, Student Legal Services, or personnel at Hartshorn Health Center.
As a student, if I have a discipline record, will Conflict Resolution Services look at it?
No. Conflict Resolution Services will only look at discipline records with your consent or when a demonstrated need to know exists according to the Family Educational Rights and Privacy Act (FERPA) guidelines.
Can I get legal advice from Conflict Resolution Services?
No. Conflict Resolution Services advises people of their options but does not provide legal advice. Visit Student Legal Services in 182 Lory Student Center.
How do I make an appointment?
Call 491-7165 or stop by 200 Lory Student Center.